Service delivery literature review

Service delivery literature review

The literature on service delivery arrangements does not address stress on the property tax base in the manner described, but the consolidation literature did note that the desire for equity in service delivery has an impact on the desire to consolidate (depending on the policy goals) and the success of the consolidated government Literature Review This section highlights the far-reaching service delivery challenges facing municipalities in the Republic of South Africa, particularly Limpopo Province by means of a review of the relevant literature. Local government and service delivery Service delivery refers to the provision of public activities, benefits or satisfaction. Service relates tothe depth review of relevant literature was conducted. The participants for the focus groups were selected to comprehend the potential contribution of increased public participation towards promoting joint decision-making to improve service delivery. An extensive literature review complemented the findings from the focus group discussions

Physical Address Meiring Naudé Road Brummeria Pretoria South Africa. Postal Address PO Box Pretoria South Africa. ResearchSpace Healthcare service delivery: a literature review Login.

All of ResearchSpace Research Outputs CSIR Publications Archives Collection Datasets Search. JavaScript is disabled for your browser. Some features of this site may not work without it. Despite the end of apartheid decades ago, the South African healthcare system continues to face significant challenges. Although efforts were made in the past to address the crisis, the system is said to be performing below standard. The South African government is in the process of implementing a multibillion rand national health insurance NHI programme intended to revamp the entire national health system to among others, ensure affordability and accessibility to healthcare.

The purpose of this research study is to review the existing literature on healthcare services to gain more insights on healthcare service delivery from an international perspective, service delivery literature review, and to find out ways on how healthcare services can be strengthened and more effectively delivered within the Service delivery literature review African context with special interest on the implementation of the NHI.

A multidisciplinary literature study and analysis was undertaken using the narrative approach. The findings revealed that healthcare systems generally are becoming more multifaceted, and shifting progressively to technology driven process in assertive efforts to ensuring high quality and cost effective healthcare service delivery, with special interest on well-being and preventive orientation.

Cracks in human resource and leadership, socioeconomic status, and infrastructure were identified within the South African context as challenges that could impede the implementation of the NHI scheme. Reference: Service delivery literature review APA Chicago Vancouver Copy to Clipboard. Arhete, L. and Erasmus, L. Healthcare service delivery: a literature review. The 25th International Conference for Management of Technology IAMOTOrlando, Florida, USA May, p.

Arhete, LE, and Louwrence D Erasmus. Download RIS, service delivery literature review. The 25th International Conference for Management of Technology IAMOTOrlando, service delivery literature review, Florida, USA May Arhete, LE Erasmus, Louwrence D. Global healthcare Healthcare system Healthcare service delivery National Health Insurance.

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Literature Reviews: An Overview for Graduate Students

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Literature Review on Service Delivery in India Prepared as a background Reference for The World Development Report Making Services Work for Poor People By Suraj Saigal* Draft 2: November 22, * Senior Economist, Oxus Research and Investments, New Delhi, India SERVICE QUALITY MANAGEMENT: A LITERATURE REVIEW. role in service delivery and the influence of their previous expectations about level of service. According to Victorino et al 56 Medline, Health Trust, Medical Care Research and Review, Health Affairs, Consumer Powerhouse Ltd and university research facilities and databases. International Literature Review A healthcare service delivery framework In the new healthcare dispensation where innovation is at the frontier, Weeks (a: 71)